I am Rosalinda

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More Info About Me

I am an IT graduate and have 10yrs experience as a technical support advocate. Has completed basic training for Graphics and Multimedia (video editing) and Virtual Assistant.

Rosalinda Padilla
Cebu, Philippines
rosalindapadilla2006@gmail.com
Freelancer
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Trainings Certificate

Certificate
Certificate
Certificate

My Skills and Competencies

Social Media Manager.
Graphic Design
Facebook Ads Management
Data Entry Keyers.

My Resume

  • EXPERIENCE
  • EDUCATION
  • Training
2018 – 2021
Concerntrix

Billing and Technical Support

• Provides technical support for any Microsoft Office concerns

• Records details of inquiries, comments and complaints

• Analyzes customer’s concern and assisted the customer through the troubleshooting procedures

• Escalates complex issues and concerns to the Escalation Department

January 25, 2010 – June 15, 2017
Sykes Asia Inc.

Technical Support Representative/Customer Service Representative

• Answers customers’ queries over the phone.

• Assists customer’s complaints over the phone regarding their connectivity problems

• Records details of inquiries, comments and complaints.

• Analyzes customer’s concern and assisted the customer through the troubleshooting procedures

• Ensures that all issues are attended to immediately and courteously

• Escalates complex issues and concerns to the Escalation Department

2009
Cebu Institute of Technology University

Bachelor of Science in Information Technology

2021
GENERAL VIRTUAL ASSISTANT TRAINING

ProVAPH By Coach Dham

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Basic training for Virtual Assistant

Lead Generation, Social Media Marketing, Facebook Ads

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Basic training for Graphics and Multimedia

My Services

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

FB Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Graphic Design

A visual communicator, often employed or contracted by in-house teams or design agencies to give a visual identity to a company’s message.

Data Entry Keyers

Data entry Keyers are responsible for inputting a high volume of data from multiple sources into a database, ensuring that all.

Calendar Management

Easiest way to manage your projects and tasks. Manage all your team's work in one place and improve accountability.

Email Management

Email is the most powerful form of business communication and with these effective strategies, it can become one you actually enjoy working with.

Portfolio

Travel and Tours Video Output using Adobe Premiere Pro

Slimming Tea Video Content - short ads

Lamp marketing content

Jewelry marketing content

Construction marketing content

House realty content

Coffee Marketing Content

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cebu,
Philippines
Email :
rosalindapadilla2006@gmail.com


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